At Ajwaan, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address
- Payment Information: Payment details processed securely through third-party payment gateways
- Browsing Information: IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders
- Communicate with you regarding your purchases or inquiries
- Improve our website, products, and customer experience
- Send promotional offers, updates, and newsletters (only with your consent)
- Ensure security and prevent fraudulent transactions
3. Sharing of Information
Ajwaan respects your privacy and does not sell or trade your personal information. We may share your information only with:
- Trusted third-party service providers (e.g., payment processors, delivery partners)
- Legal authorities if required by law
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.
5. Cookies Policy
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services. You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request details about how your data is being used
7. Third-Party Links
Our website may contain links to external websites. Ajwaan is not responsible for the privacy practices of those websites.
8. Changes to This Policy
Ajwaan reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email: info@ajwaan.com.pk
- Phone: +92 3079017901